Mayo Rape Crisis Centre is recruiting for a full-time Director of Services to join our team in Castlebar.
Closing date for applications: Friday, February 21, 2025 at 5pm sharp.
Job Description
Download the job description here
Date Posted: 21 January 2025
Job Title: Director of Services (DoS)
Reporting to: Mayo Rape Crisis Centre Board of Directors
Staff Reporting: 5 Staff (Clinical & Administrative)
Location: Newtown, Castlebar, Co. Mayo.
Employer:
Mayo Rape Crisis Centre (MRCC) is a feminist organisation which provides a range of professional services for all survivors of sexual violence and abuse. It primarily supports survivors of sexual abuse and violence through free, confidential, and non-judgmental counselling, information, support and advocacy. Our service delivery includes: counselling; Garda and court accompaniment, telephone counselling and services for supporters. MRCC is a member of Rape Crisis Ireland (RCI).
Overall Purpose of Role:
Reporting directly to the Chairperson and the Board of Directors, the DoS will be responsible for delivering on the vision, mission and strategic plan of the organisation, including managing the budget. They will also oversee the development and implementation of the organisation’s programmes and services on behalf of the Board.
Specific Responsibilities:
Service Management
- Provide oversight of clinical caseload.
- Provide leadership and mentoring to staff and volunteers.
- Facilitate training and development of staff and volunteers.
- Overall responsibility for Human Resources management.
- Performance management of staff.
- Ensure the full participation of staff and volunteers in all appropriate decision making.
Strategy
- Manage the implementation, monitoring, and review of MRCC’s Strategy and Action Plan.
- Manage the administration and day-to-day operations of MRCC in line with roles, responsibilities and guidelines adopted by the Board of Directors.
- Ensure decisions made at Board and operational meetings are implemented.
Policy
- Contribute to the ongoing development of research, knowledge and policy in the sexual violence sector.
Communication / Relationship-building
- Promote the aims and objectives of MRCC at local, regional and national level.
- Initiate, develop and maintain collaborative relationships with key agencies and funders.
- Represent MRCC on relevant committees.
- Act as spokesperson for MRCC, including production of press releases and participation in media interviews as appropriate.
- Manage promotion of the service within County Mayo using traditional digital, social media and website.
- Participate in Rape Crisis Ireland (RCI) structures.
Financial
- Oversight responsibility for the financial activities and budgets of the organisation.
- Manage financial compliance, procurement, and risk management processes.
- Provide regular financial reporting to the Board and funders.
- Identify additional funding sources and develop proposals as appropriate to progress the goals and strategic objectives of the organisation.
- Lead and deliver on the fundraising objectives of the organisation.
Compliance
- On behalf of the Board, develop, implement, monitor and review operational policies, processes and systems in areas such as Charities Regulator Governance Code compliance, employment processes, volunteer management, risk management, health and safety, data protection, IT usage, complaints, quality standards, and other policies and procedures as required.
- Monitor adherence to relevant codes of practice and ethics by counsellors with regard to client work and supervision.
Reporting
- Ensure a good flow of timely and relevant information to the Chairperson and the Board.
- Produce Service Agreements, Annual Reports and Planning Reports.
Please note: The above is not deemed to be an exhaustive list and there may be other duties as appropriate to the post, which may be assigned from time to time by the Board of Directors.
Person Specification
Essential Requirements:
- Educated to degree or post graduate level or equivalent in a relevant discipline Community Development, Allied Health Professional, Counselling, Psychology, Social Care.
- Minimum 3 years previous experience in a senior co-ordination or management role
- Strong people management and leadership skills.
- Experience of working with annual and multi-annual grant aided budgets and a demonstrated understanding of financial management.
Desirable Requirements:
- Experience of leading, implementing and managing change in an organisation.
- Experience of planning and implementing projects.
- An ability to develop, implement and oversee good systems, processes, and procedures that delivery high quality services.
- Experience in counselling, sexual violence and understanding of the victim’s jouney.
- Up to date knowledge of corporate and charities governance.
- Strong IT, administrative and organisational skills.
Key Competencies for the role:
Leadership
- Leads the team, setting high standards, tackling any performance problems and facilitating high performance.
- Provides feedback and encouragement to others and supports problem solving.
- Implements suggestions for improvement and takes accountability for own performance.
- Ability to stay calm under pressure and use own initiative.
- Ability to maintain professional boundaries with all staff, clients and agencies.
- Ability to adapt and respond to emerging needs and issues.
Management, Decision-Making and Delivery of Results
- Pays attention to detail and searches for solutions.
- Identifies and focuses on core issues when dealing with complex information/situations.
- Makes decisions in a timely manner based on sound facts and information.
- Understands impacts and implications of decisions.
- Ability to prioritise work and meet deadlines.
Strategic Thinking
- Identifies clients and stakeholder needs and develop ideas on how to meet them.
- Anticipates and responds to developments in the sector/broader environment.
Communication and Relationship-building
- Develops positive relationships with others internally and externally to achieve goals.
- Shares information effectively and frequently.
- Well-developed communication skills, including oral and written skills.
Terms and Conditions:
- This is a full-time, permanent post (35 hours per week) .
- A 6- month probation period will apply.
- Normal working hours will be 9am to 5pm Monday–Friday. Flexibility will be required as the post can involve some evening and weekend work.
- Place of work is at the Centre currently based at Newtown, Castlebar, Co Mayo
Garda Vetting:
- Garda vetting is a requirement
- All prospective employees are required to declare prior convictions and whether they have been, or ever having been the subject or inquiry into abuse or inappropriate behaviour.
Compensation & Benefits:
- Current Remuneration for the role is €61, 137.
- Annual Leave: 25 days annually, plus public holidays.
- Supervision paid for on a monthly basis and within the working week.
- Pension: 7% contribution to the MRCC Pension scheme after completion of probationary period. Employee contribution is obligatory.
- Maternity Pay Scheme – available after 24 months service.
- Paid Sick leave scheme.
- Continuous Professional Development Opportunities.
To Apply:
- Submit a CV accompanied by a cover letter to: [email protected]
- Closing date: Friday, February 21 at 5pm. No late applications will be accepted.
- For further information, contact Loretta McDonagh, [email protected]
- Interviews are currently scheduled for week commencing 9th March.
- It is anticipated that the successful candidate will take up the role in early April 2025.
(The details in this job description reflect the content of the role at the date the job description was prepared. The nature of the post may change over time and the Board of Directors reserve the right to make reasonable changes.)